PRIVACY POLICY
Bellaera Wellness
(A service operated by GB LLC)
1. Introduction
Bellaera Wellness (“Bellaera,” “we,” “our,” or “us”), operated by GB LLC, is a concierge-style telehealth practice committed to delivering a refined, personalized healthcare experience while protecting your privacy with the highest standards of discretion and security.
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal and health information when you access our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Scope of Services
Bellaera Wellness provides telemedicine services exclusively within the State of Florida through a licensed independent healthcare provider.
Use of this website does not establish a provider–patient relationship unless and until you have completed the required intake process and have been formally accepted as a patient.
3. Information We Collect
We collect information necessary to provide a seamless, high-quality care experience.
Personal Information
Full name
Email address
Phone number
Date of birth
Payment and billing details
Health Information (Protected Health Information – PHI)
Medical history and conditions
Symptoms and health concerns
Treatment goals and preferences
Information shared during consultations or communications
Technical Information
IP address
Device and browser type
Usage data and interactions with our website
Cookies and analytics data
4. How We Use Your Information
Your information is used to:
Deliver personalized telehealth services
Communicate regarding appointments, care plans, and services
Process membership payments and transactions via secure platforms
Enhance and refine your experience with Bellaera Wellness
Maintain compliance with applicable legal and regulatory requirements
5. Health Information & Confidentiality (HIPAA Considerations)
We are committed to protecting your health information with a level of care consistent with applicable U.S. privacy standards, including principles aligned with the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Your health information will:
Be used solely for treatment, payment, and healthcare operations
Be accessible only to authorized personnel and your healthcare provider
Not be disclosed without your consent, except where permitted or required by law
6. Communications & Messaging (Including WhatsApp)
To provide a seamless and responsive experience, Bellaera Wellness may communicate with you through:
Email
Phone calls
Secure messaging platforms, including WhatsApp
By providing your contact information, you consent to receive communications related to your care and services through these channels.
While we take care in selecting communication tools that offer encryption and security features, you acknowledge that certain messaging platforms (including WhatsApp) may not be fully compliant with healthcare-specific privacy regulations. By choosing to communicate through these channels, you accept this risk.
You may request alternative communication methods at any time.
7. Payments & Financial Information
All payments are processed through secure third-party providers, including Stripe.
We do not store full payment card details on our servers. Payment processors handle your financial information in accordance with their own privacy and security standards.
8. How We Share Information
We do not sell or rent your personal information.
We may share information only when necessary with:
Your licensed healthcare provider
Secure service providers supporting operations (e.g., payment processing, scheduling systems)
Legal or regulatory authorities when required
All third-party partners are selected with attention to privacy and data protection standards.
9. Data Security
We implement appropriate safeguards to protect your information, including:
Encrypted data transmission
Secure systems and storage
Access limitations to authorized personnel only
While we take every reasonable measure, no digital system can guarantee absolute security.
10. Your Rights
You may have the right to:
Access your personal and health information
Request corrections to inaccurate data
Request deletion of information where applicable
Withdraw consent for certain uses
To make a request, contact us at: info@bellaera.com
11. Cookies & Website Analytics
We use cookies and similar technologies to:
Improve website functionality
Understand user behavior
Enhance overall user experience
You may adjust your browser settings to disable cookies if preferred.
12. Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted with a revised effective date.
14. Contact Information:
Bellaera Wellness (GB LLC)
State of Operation: Florida, United States
Email: info@bellaera.com
PRIVACY POLICY
Bellaera Wellness
(A service operated by GB LLC)
1. Introduction
Bellaera Wellness (“Bellaera,” “we,” “our,” or “us”), operated by GB LLC, is a concierge-style telehealth practice committed to delivering a refined, personalized healthcare experience while protecting your privacy with the highest standards of discretion and security.
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal and health information when you access our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Scope of Services
Bellaera Wellness provides telemedicine services exclusively within the State of Florida through a licensed independent healthcare provider.
Use of this website does not establish a provider–patient relationship unless and until you have completed the required intake process and have been formally accepted as a patient.
3. Information We Collect
We collect information necessary to provide a seamless, high-quality care experience.
Personal Information
Full name
Email address
Phone number
Date of birth
Payment and billing details
Health Information (Protected Health Information – PHI)
Medical history and conditions
Symptoms and health concerns
Treatment goals and preferences
Information shared during consultations or communications
Technical Information
IP address
Device and browser type
Usage data and interactions with our website
Cookies and analytics data
4. How We Use Your Information
Your information is used to:
Deliver personalized telehealth services
Communicate regarding appointments, care plans, and services
Process membership payments and transactions via secure platforms
Enhance and refine your experience with Bellaera Wellness
Maintain compliance with applicable legal and regulatory requirements
5. Health Information & Confidentiality (HIPAA Considerations)
We are committed to protecting your health information with a level of care consistent with applicable U.S. privacy standards, including principles aligned with the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Your health information will:
Be used solely for treatment, payment, and healthcare operations
Be accessible only to authorized personnel and your healthcare provider
Not be disclosed without your consent, except where permitted or required by law
6. Communications & Messaging (Including WhatsApp)
To provide a seamless and responsive experience, Bellaera Wellness may communicate with you through:
Email
Phone calls
Secure messaging platforms, including WhatsApp
By providing your contact information, you consent to receive communications related to your care and services through these channels.
While we take care in selecting communication tools that offer encryption and security features, you acknowledge that certain messaging platforms (including WhatsApp) may not be fully compliant with healthcare-specific privacy regulations. By choosing to communicate through these channels, you accept this risk.
You may request alternative communication methods at any time.
7. Payments & Financial Information
All payments are processed through secure third-party providers, including Stripe.
We do not store full payment card details on our servers. Payment processors handle your financial information in accordance with their own privacy and security standards.
8. How We Share Information
We do not sell or rent your personal information.
We may share information only when necessary with:
Your licensed healthcare provider
Secure service providers supporting operations (e.g., payment processing, scheduling systems)
Legal or regulatory authorities when required
All third-party partners are selected with attention to privacy and data protection standards.
9. Data Security
We implement appropriate safeguards to protect your information, including:
Encrypted data transmission
Secure systems and storage
Access limitations to authorized personnel only
While we take every reasonable measure, no digital system can guarantee absolute security.
10. Your Rights
You may have the right to:
Access your personal and health information
Request corrections to inaccurate data
Request deletion of information where applicable
Withdraw consent for certain uses
To make a request, contact us at: info@bellaera.com
11. Cookies & Website Analytics
We use cookies and similar technologies to:
Improve website functionality
Understand user behavior
Enhance overall user experience
You may adjust your browser settings to disable cookies if preferred.
12. Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted with a revised effective date.
14. Contact Information:
Bellaera Wellness (GB LLC)
State of Operation: Florida, United States
Email: info@bellaera.com
